Shipping policy
Shipping
UPS is our default shipper. FedEx and GSO are also shipping options but must be specifically requested prior to payment being process for any club shipment. Wine Club members receive flat rate shipping according to the Wine Club they are a part of. Please contact us before we process payment if you have any issues with the shipping. Rates include proper packing, adult signature fee, area surcharge, residential charge and fuel surcharge. Insurance included up to $100.
Because an adult signature is required by law upon delivery we recommend delivery to a business address rather than home addresses. We cannot deliver to a PO Box address.
All cancellations and address changes must be received at least 1 week prior to the scheduled payment processing date in order to be applied to the upcoming shipment. Important: you may be responsible for additional shipping charges for corrections if we are not notified at last 1 week prior to the scheduled payment processing date. If your Club shipment is returned for any reason, the fee to reship would be the full UPS rate. If there has been some sort of error with delivery, we will be happy to work with you to resolve it.